Business, Management and Administration

Pathway Description

This pathway provides students with the knowledge and skills necessary for success in modern business environments.  Instruction may include professional work skills, communication and research skills, developing and maintaining a customer service attitude, and processing customer requests.

Other areas of instruction may include using technology to enhance effective means of communication, event planning and making travel arrangements.  Students will apply basic academic skills for employees in business and personal services, laws and ethics of business, creative problem-solving skills, quality improvement tools, customer satisfaction management and recruiting, and training administrative and information support personnel.

Career Pathway: Administrative & Information Support
Career Majors/Certifications Total Clock Hrs Pell VA
Administrative Assistant 600
Executive Administrative Assistant 900
Microsoft Certified Application Specialist 960
Office Information Specialist 960
Career Pathway: Management
Career Majors/Certifications Total Clock Hrs Pell VA
Entrepreneur 840

Instructor: Ms. Tracie Spencer
Telephone: 390-9591 ext 266
Email: tspencer@eoctech.edu

Admission Requirements
Assessment testing (TABE or COMPASS)
9th grade recommended reading level

Certifications Available

  • Brainbench (no cost)
  • International Association of Administrative Professionals: Certified Professional Secretary
  • Microsoft Office Specialist (MOS)
    (10 tests possible @ $50.00 each)
  • IC3 (tests cost $60.00
Student Organization Affiliation
Business Professionals of America (BPA)